Showing posts with label best customer service. Show all posts
Showing posts with label best customer service. Show all posts

Wednesday, January 6, 2016

Brides of America: Fashions for Brides in Miami & Online

Brides of America is the premiere bridal gown store in Miami.  We have been helping brides across the nation find their dream wedding dress since 1984, but the Abadi family has been in this business since 1970.  For brides that cannot make it to the Miami area, we offer our exquisite wedding dresses online too.  Your journey to the most beautiful wedding fashions and accessories begins at Brides of America.  




Experience

David Abadi began helping with the family bridal business at a very early age.  His mother began making dresses as a hobby, and that hobby turned into a successful business.  David commented, "I remember first falling in love with the dress business when I was 5 years old, helping my mother around the shop."   

One-Brand Store


Brides of America is very proud to offer all divisions of the Mori Lee Bridal line.  Mori Lee is a company that pays close attention to every detail about their dresses and only produces the very best in quality and style.  They have been in business for over 60 years, proving over time that they are one of the finest wedding gown lines in production.  Their prices range from moderate to couture, so there truly is something perfect for every woman.  




Our Miami Wedding Dresses

You will find a large variety of sizes, styles, and colors for not only the bride, but every woman in the wedding party.  We are an appointment-only store, allowing us to give every bride that walks through our doors the undivided, special attention that they deserve.  Plan to be spoiled by us when you get here!  According to David, "I think the reason we have an amazing store and that brides love my service is because I LOVE what I do. This is my passion."
        


BRIDAL GOWNS
  • Mori Lee
  • Madeline Gardner New York Bridal Couture
  • Angelina Faccenda
  • Blu Collection by Mori Lee
  • Julietta Bridal by Mori Lee
  • Ronald Joyce Bridal Couture
  • Victoria Jane Bridal Couture
  • Voyage by Mori Lee




BRIDAL ACCESSORIES
  • Maritza's Bridal Veils
  • Bridal Gown Accessories by Mori Lee











BRIDESMAID DRESSES
  • Mori Lee
  • Affairs
  • Angelina Faccenda Bridesmaids
  • Lace Affairs
  • Tulle Affairs








MOTHER'S GOWNS
  • VM Collection
  • MGNY













FLOWER GIRL DRESSES
  • Rosebud Fashions
  • Joan Calabrese











Our Miami Quinceanera Dresses

Brides of America also carries an extensive collection of exquisite Vizcaya by Mori lee Quinceanera dresses.  These special gowns embody the spirit of the Quinceanera celebration.  

  




Wedding Dresses & Tiaras Online

Brides that cannot make a trip to our store in Miami still have access to our amazing wedding dresses online.  Browse through our Mori Lee, AF Couture, Blu, Voyage, and Julietta collections, place your order, and a bridal consultant from our store will call you to confirm the order within 48 hours.  Even though you are not physically in our store, you will still receive the special attention that all brides deserve.  





Happy Customers


The love that we show to our customers comes back to us through their favorable reviews on Wedding Wire.  The tremendous amount of wonderful things that brides have said about us on this trusted site has earned Brides of America the Wedding Wire Couple's Choice Award 8 years in a row!!  This means that our wedding dress store represents the top 5% of wedding professionals within the Wedding Wire Network who demonstrate excellence in quality, service, responsiveness, and professionalism.





Our Miami wedding dress store looks forward to continuing to bring you the amazing service and gorgeous fashions that you have come to expect.  We will also continue sharing tips, trends, advice, and interesting subjects on all of our social media channels and in this blog.  Please follow along with us and join in on the conversations.  Brides of America is always here to assist every bride on her wedding journey.



The gown of your dreams awaits you.
Brides of America is an authorized retailer of all Mori Lee Bridal Lines.



Blog author:  Deanna Powell - WhereBridesGo.com



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Wednesday, September 30, 2015

Don't Be Fooled By Counterfeit Dresses

The danger of buying a counterfeit wedding dress online is a topic that we have covered in the past, but it is a very important and sometimes misunderstood subject.  Most brides only shop for a wedding dress once in a lifetime, so they may not be aware of the red flags to look out for.  Brides of America wants to make sure that every bride-to-be out there is educated about this common scam.  



We recently received an email from a very upset bride that was convinced our store had cheated her by selling an overpriced dress.  She found what she believed to be the exact same gown online for only $185, over $500 less than she paid for it in our wedding dress store in Miami.  Being a first-time wedding gown buyer, she was not aware of the red flags letting her know that the "designer" dress she found so cheap was a fake.  


Counterfeit Dress Warning Signs:

1. The price is discounted 50% or more 
off of the suggested retail price. 


2. The dealer is not listed on the designer's 
website as an authorized dealer.

3. The dealer has multiple bad reviews
online from unhappy customers.  

4. The guarantees and contact
information are unclear or missing.  


David Abadi, the owner of Brides of America, explained to this young woman how there are many online stores that take photos from designer's websites and pass them off as their own.  The dress that shows up will most likely look nothing like what was ordered.  Since it is not made by a trusted designer, the quality will also be subpar.

Another important point is the fact that even though you think you are saving money with the discounted prices, you may end up spending more.  It is very common for these counterfeit gowns to show up nowhere near the size that you ordered, requiring expensive alterations.  Some brides have told horror stories of dresses being so dramatically different from what they ordered that they had to buy a second dress because the fake one was not even wearable.    

Once the woman that sent the email was educated about these facts, she sent an apology to David.  The incident really made him want to re-visit this subject to reach other brides-to-be.  Our wedding gown store considers all of our customers friends once they enter the store.  It is very upsetting if anyone ever thinks that they have been taken advantage of because the relationships that we have with our clients, during the sale and after, are very important to us. 



Mori Lee has a list of counterfeit sites that are known to sell knockoffs of their beautiful designer wedding gowns.  This is a great place to start your research before shopping.  They also have a list of authorized Mori Lee dealers that you can trust.   

Brides of America is proud to be a bridal store in Miami and online that many people have come to love and trust.  Our customers are like family to us, and we will do everything in our power to make sure that they are treated with the professionalism and respect that they deserve.       



Blog author:  Deanna Powell - WhereBridesGo.com


The gown of your dreams awaits you.

Brides of America is an authorized retailer of all Mori Lee Bridal Lines.




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Thursday, June 4, 2015

Why Brides of America Stands Out Above Other Bridal Stores








Brides of America's goal is to offer the best wedding dresses in Miami as well as online, along with the other fashions and accessories to go along with every bride's special day.  Along with those high-quality items, the other important thing to us is customer service.  We want each and every person that shops with us to enjoy the entire experience and feel like they are our most important customer. 




Attention To Details

The reason that those goals are achieved is due to our owner, David Abadi. His attention to every single detail about the store and the products in it sets Brides of America apart from all of the others.  He makes sure that the store is always immaculate and every dress and accessory has a special spot where it belongs.  In David's own words, "I can say that I am very picky, sometimes too picky.  I am a perfectionist."  You want nothing less than perfection when searching for the gown you will be married in.    


"I went to so many other bridal shops but never once had such a great experience as I did with David!! He really gets to know you and your family and/or wedding party personally. He really gets in tune with you likes, dislikes and style. He's a perfectionist and I love it! He does his job with passion and love." 
 -LaToya, wedding date 9/17/16


Brides get spoiled (as they should!)


The dress should not be the only focus.  The entire gown search should be a special experience.  At Brides of America, customers are totally spoiled by David and the entire staff.  This is by no means just to make a sale.  "I have a blast helping them and I totally love making brides happy," says David.  "I think the reason we have an amazing store and that brides love my service is because I LOVE what I do.  This is my passion."  



Shopping by appointment only

This is an appointment-only store, allowing us to truly give one bride at a time our complete and full attention.  Many years ago Brides of America was open to the public without an appointment, but David felt that something was missing.  The experience just didn't seem special enough for his brides.  A good friend of his, Bailey Judith Rieglhaupt, owned "The Bridal Secret" bridal shop in Quincy, MA.  She taught David how to turn his store into the appointment-only one that it is to this day.  It was a scary transition, but Bailey made it work so well, David knew it was a safe bet.  He said, "I can say that making an appointment-only store was the best decision I ever made in this business.  My customers love it and I can dedicate 100% of the appointment to them."   

"First off, I want to say that David is awesome!  I have been to many wedding dress shops and he has the best costumer service. He will give you the honest truth about what looks good on you as well as helps with accessories that will look great as well. Another thing that I loved is that when you make an appointment to try on dresses, it will be just you and who ever you bring with you. No other bride and their entourage will be there. I will definitely recommend my family and friends to this place to look for wedding dresses."  

-Cynthia, wedding date 2/21/16

One-Brand Store

All of the divisions of the Mori Lee Bridal brand are carried here.  They have been in this business for over 60 years.  The dresses are expertly made, and the prices range from moderate to couture.  Brides adore both the quality and design of these unique dresses.  


"I went to Brides of America Miami with no expectations aside from the cost being beyond my budget. My initial thought was to get ideas of a dress without the Crowd. However to my great surprise I met with David who is an absolute delight to work with. He is professional he's personal he's caring (I could go on for hours about his charm) and he made sure that I left with a smile on my face. I said yes to the dress!  David made sure it was the perfect one for my special day and for that i am grateful."  
-Jolita, wedding date 1/30/16


Reviews tell the story

Your wedding day should be one of the most special of your entire life.  It is important to find things for it that fit perfectly into telling the story of you and your fiance's love.  Reading reviews for all services, not just the bridal gown, is a wonderful way to know what to expect.  The wonderful quality and service provided by Brides of America has graced us with many amazing reviews from happy customers.  Our reviews can be seen at Wedding Wire and The Knot, and also on Brides of America's website.


When you are ready to start shopping for your own wedding, start with us. You can shedule an appointment in Miami through our web page.  If that is too far for you to travel, you can buy your dream wedding dress online through us, and a bridal consultant will contact you after you order to confirm the details, giving you our very special customer service wherever you may be.     
  

Blog author:  Deanna Powell - WhereBridesGo.com


The gown of your dreams awaits you.

Brides of America is an authorized retailer of all Mori Lee Bridal Lines.




Visit our website:
Like us on Facebook:  
Follow us on Twitter
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